Privacy Policy

This Privacy Policy explains how Umang Finance may collect, use, protect and manage personal information when you visit our website, submit an enquiry, or interact with our online services.

1. About This Privacy Policy

Umang Finance (“we”, “us”, “our”) is a partnership firm established on 17 August 2019, offering support in financial planning, insurance, investments, tax planning, claim assistance and related advisory services. This Privacy Policy explains how personal information may be collected, used, stored, shared and protected when you visit this website, submit an enquiry, or otherwise interact with us in connection with our services.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the website.

This Policy applies to information collected through this website, and, where relevant, to information shared with us directly through other means of communication such as phone calls, email or in-person meetings.

2. Information We May Collect

We may collect two broad categories of information in connection with this website: information you choose to provide directly to us, and limited information collected automatically when you use the website. Each is explained further in the sections below.

3. Information You Provide

When you contact us, submit an enquiry form, request a consultation, or otherwise communicate with us through this website, you may choose to provide information such as:

Your name
Contact details, such as phone number and email address
General information about your enquiry (for example, the type of financial planning, insurance or investment support you are interested in)
Any other information you choose to share with us in the course of communication

You are not required to provide any information you are not comfortable sharing, though this may limit our ability to respond to your enquiry.

4. Automatically Collected Information

Like most websites, this website may automatically collect certain limited technical information when you visit it, such as browser type, device type, general location at a city or region level, pages viewed, and time spent on pages. This information is typically collected through cookies and similar technologies and is used to help the website function properly and to understand general usage patterns. For more detail on the cookies used on this website, please see our Cookie Policy.

5. How We Use Information

Information collected through this website may be used to:

Respond to enquiries and requests for information
Get in touch with you regarding financial planning, insurance, investment or related services you have asked about
Improve the content, functionality and usability of this website
Maintain records of communication for reference purposes
Comply with applicable legal or regulatory requirements, where relevant

We do not use information collected through this website for any purpose beyond what is reasonably necessary to respond to you and to operate our services.

6. Financial Information

Any general financial information you choose to share with us, for example as part of a planning discussion, is provided voluntarily by you and is used only to help us understand and respond to your enquiry.

Do Not Share Sensitive Financial Credentials

Umang Finance will never ask you to submit sensitive financial credentials, including passwords, One-Time Passwords (OTPs), internet or mobile banking login details, debit or credit card numbers, PINs or CVV, or other payment credentials, through this website’s ordinary contact or enquiry forms, or through email.

If you are ever asked to share this type of information through this website, by email, or over the phone in the name of Umang Finance, please do not respond, and verify the request directly using our official contact details: [OFFICIAL CONTACT DETAILS TO BE PROVIDED].

7. How Information May Be Shared

We do not sell personal information to third parties. Information you provide may be shared only in limited circumstances, such as:

With service providers who help us operate this website or manage business communications (see Service Providers below)
Where required by law, regulation, or a valid request from a government or regulatory authority
Where necessary to protect the rights, safety or property of Umang Finance, our clients, or others

Any such sharing is limited to what is reasonably necessary for the stated purpose.

8. Service Providers

We may work with third-party service providers who support the operation of this website, such as website hosting or email communication tools. These providers may have access to limited information only to the extent needed to perform their function, and are expected to handle such information responsibly. Specific service-provider details have not yet been finalised for this Policy. [CLIENT INFORMATION REQUIRED]

9. Cookies

This website may use cookies and similar technologies to support website functionality and to understand how visitors use the site. Details of the types of cookies that may be used, and how you can manage them, are set out in our separate Cookie Policy.

10. Data Security

We take reasonable steps intended to help protect personal information collected through this website from unauthorised access, misuse or disclosure. However, no method of transmission over the internet, and no method of electronic storage, can be guaranteed to be completely secure, and we cannot promise or warrant the absolute security of any information you provide. We do not make representations regarding specific encryption standards or technologies unless such details have been formally confirmed.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Policy, or as required by applicable law. Specific data retention periods have not yet been finalised and will be confirmed and reflected in this Policy in due course. [POLICY EFFECTIVE DATE TO BE CONFIRMED]

12. Privacy Rights

Depending on the nature of your interaction with us, you may have certain rights in relation to the personal information you have shared with us, such as asking what information we hold about you, requesting that we correct inaccurate information, or asking us to stop contacting you. To make such a request, please contact us using the details below. [OFFICIAL CONTACT DETAILS TO BE PROVIDED]

13. Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.

14. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites, and we encourage you to review the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for other operational, legal or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

16. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us using the details below:

Email: [OFFICIAL CONTACT EMAIL TO BE PROVIDED]
Phone: [OFFICIAL PHONE NUMBER TO BE PROVIDED]
Address: [OFFICIAL BUSINESS ADDRESS TO BE PROVIDED]

17. Last Updated

This Privacy Policy was last updated on: [DATE TO BE CONFIRMED]

Please also review our Terms & Conditions, Disclaimer and Cookie Policy.

Last Updated: [DATE TO BE CONFIRMED]